Often, companies just want our advice and to leverage the decades of knowledge we have acquired. This is especially true when dealing with companies in Asia. In addition, we offer a wide spectrum of services in the consultancy space.
- Supply chain review and optimisation: Sometimes it just takes a fresh pair of eyes to come in and look at things from a new perspective, and see where improvements can be made.
- Negotiation: Frequently, it’s as simple as asking, but the key is to ask in the right way. Understanding the culture of Chinese companies is critical to successful negotiations. We have renegotiated many supply agreements for our clients, achieving improved credit terms, and reduced pricing. In a world where time is money, working with us will save you both.
- Verification of suppliers: Many customers will come to us and say “I’ve found this great looking company that I want to use, but I know nothing about them”. We say you’re right to be cautious. Furthermore, we know the red flags to look for when validating a company. We have access to many databases, to verify the company ownership structures and registered capital. We can even carry out a full onsite audit on your behalf.
- Mediation and relationship support: Sometimes things go wrong, the relationship between the supplier and the customer breaks down, quality deteriorates, shipments delayed, or worse still you paid for something and haven’t got it. Because we operate on the ground in China, we can help you. In most cases these sorts of issues can be avoided in the first place through investing time in the relationship with your supplier. But whats happens when problems do arise? That’s where we come in. Over the years, we have successfully resolved many disputes, and successfully recovered monies paid out to false companies. At the outset, we will immediately send someone on site (it’s amazing how quickly this changes the dynamic of the situation). Once the issue is resolved, we’ll help you navigate the best way forward – helping you to repair and rebuild the relationship for you. Again, this is made possible by having a deep understanding of the culture involved, and providing a solution on a “win/win” basis. See more in our section on understanding Chinese Culture.